[MIDAS] midas Gen 2017 – Introduction to Structural Engineers in Davao City
MIDAS IT PH. CORP. Technical Support Center:
Open since April 4th of 2017
Overview:
Thank you for taking your time to submit the information required. Please submit ALL of the information required below, so we can identify who you are and what license is being used. That way, our technical staff will be able to assist you in a more efficient and seamless way. We kindly ask that you wait for our confirmation e-mail and send us your model files or snap shot IF there is a requirement.
* Name  
* Company  
* Mobile  
* E-mail  
* Program Being used:  
* What is your license?
* Please input your license PID number
 (E-mail philippines@midasit.com if you do not know your PID) 
* Please input your Lock Code(Dongle) or PKID (Web Licenses)
* What version of the program is installed?
 (Ex: Midas Gen 2017 v2.1, Midas Civil 2016 v2.1, etc..) 
* What is your Operating System?
 (EX: Windows 7 Professional, Windows 10, Vista, etc..) 
* What Video card is being used in your system?
 (EX: Nvidia Geforce, RADEON TNT, etc..) 
* Do you have Administrative access to the PC in which the program was installed?
 (Is this a company PC or a personal laptop) 
What is the nature of your query?
 (important) 
* Please upload your model files
 (upload your model file or snapshot of error. ONLY .ZIP files can be uploaded) 
* Please explain your exact concern:
 (be as specific as possible) 
* who is your contact here at MIDAS IT Philippines Corporation?
 (Please specify his/her full name) 
* Company Address:  
 (Please input the complete address) 
For installation our license verification related issues, please be sure to view our videos in regards to technical assistance regarding the registration of web licenses.
To view the videos related ‘how to register web licenses’ click on the MIDAS Link below
Website: https://www.youtube.com/playlist?list=PL9BcbyA3Nm1BbUzDjyusyEDUca0YAIylU
Email: Philippines@midasit.com
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